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Why does the serial server disconnect after being connected for a period of time?

a. The related device has unstable power supply.
Troubleshooting: Check the device’s power wiring and supply voltage.

b. Unstable network connection.
Troubleshooting: Ping the serial server’s IP address to check the network status.

c. TCP connection is occupied.
Troubleshooting: Change the serial server’s IP address and local port number.

d. VSP driver software has been modified.
Troubleshooting: Install a newer version of the VSP driver software.

e. Connection blocked by firewall.
Troubleshooting: Disable the firewall and antivirus software.

f. Hardware malfunction.
Troubleshooting: Replace the computer, network cable, or serial server.


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